Coming to the West End in Spring 2021
Frozen The Musical
Theatre Royal Drury Lane, London
Get ready to experience the wonder of FROZEN as it comes alive For the First Time in Forever, at London’s Theatre Royal Drury Lane. This new West End musical celebrates the extraordinary story that melted hearts across the world.
Full of heart, humour and powerful storytelling, FROZEN will sweep you away to the magical world of Arendelle. Spectacular special effects, breathtaking sets and beautiful costumes combine to stunning effect in this unforgettable experience that will delight people of all ages.
FROZEN is brought to the stage by an award-winning creative team, with direction by Tony® and Olivier Award winner Michael Grandage and a book by Academy® and BAFTA Award winner Jennifer Lee. The show features the cherished songs from the original film alongside new songs by Grammy® and Academy Award-winning writers Kristen Anderson-Lopez and Robert Lopez, creators of the global phenomenon Let It Go.
For any questions, please visit the Frozen the Musical FAQ page.
Check out the cast of Frozen in London! Find out more.
Planning Your Visit
Show Info
Location
Venue Info
Ticket Info
Guest Services
Accessibility
What are the performance times?
Wednesday to Saturday at 7:00pm
Thursday & Saturday at 2:30pm
Sunday at 1:00pm & 5:30pm
We recommend that you arrive at least 30 minutes prior to the performance start time.
How long is the performance?
The performance lasts approximately 2 hours and 30 minutes and includes one interval.
Is the performance suitable for children?
Frozen the Musical is recommended for a general audience. As an advisory to adults who might bring young people, Disney recommends Frozen the Musical for ages 6 and up. Children under the age of 3 will not be admitted into the theatre. All persons aged 16 or under must be accompanied by an adult and may not sit on their own within the auditorium. All persons entering the theatre, regardless of age must have a ticket.
Does the performance have special effects?
Please note that smoke, haze and strobe lighting is used during the show.
Can I record the performance?
The use of camera and sound recording equipment is strictly prohibited.
How do I get to the Theatre Royal Drury Lane?
To plan your journey by public transport visit Transport for London.
Nearest Tube:
Covent Garden (250m); Piccadilly Line
Directions from Covent Garden tube station:
(5mins) Go right on Long Acre; turn right into Bow Street and after 100 metres it will be on your left in Russell Street/Catherine Street.
Nearest Train:
London Charing Cross, London Waterloo
By bus
1, 4, 6, 9, 11, 13, 15, 23, 26, 29, 59, 68, 76, 77A, 91, 139, 168, 171, 172, 176, 188, 243, 341, 521, RVI
Parking:
Drury Lane, Parker Street (5mins)
Within congestion zone?:
Yes
Taxis:
Taxi rank at Covent Garden Piazza end of Russell Street.
Theatre Royal Drury Lane is situated in the heart of London’s West End. The theatre is currently closed for restoration and will reopen in spring 2021.
More information about the venue will be available soon.
After you have purchased your tickets:
Once you have purchased your tickets online or via Guest Services you will receive a confirmation email.
If you have Print at Home tickets, please ensure they’re clearly printed before you arrive at the venue. We recommend arriving at least 30 minutes before the performance starts.
When will I receive my tickets?
If you are expecting to receive your tickets by post, they will arrive in the week before your performance. If you have not received your tickets in the post 48 hours prior to the performance, please call our Guest Services team on 0800 640 8101. E-tickets will become available 24 hours before the performance.
Exchanges and refunds:
For more information about exchanging or refunding tickets, please visit this FAQ page
Find the answers you need on our comprehensive help page.
Scheduled Access and Relaxed Performances
Signed Performance | Sun 11 July 2021 at 1pm
Relaxed Performance | Sun 25 July 2021 at 12.30pm
Audio Described Performance | Sun 15 August 2021 at 1pm
Captioned Performance | Sun 22 August 2021 at 5.30pm
Access Performances
To book an access performance or to discuss additional access requirements for your booking, please email access@lwtheatres.co.uk. If it is not convenient to email, please call 020 7557 7300 between 9:30am and 5:30pm Monday to Friday and we will arrange for a member of the LW Theatres Access team to give you a call back. At the current time, while theatres remain closed across the West End, it is not possible to purchase tickets in person. We hope this does not cause any inconvenience. Tickets will be available to purchase in person again when LW Theatre Box Offices reopen.
Relaxed Performance
FROZEN is committed to creating a friendly and inclusive audience experience and is delighted to host its first Relaxed Performance in London’s Theatre Royal Drury Lane on Sunday 25 July 2021 at 12.30pm.
Relaxed Performances are specially adapted to be accessible to a wide range of audiences such as those on the autism spectrum, those with a learning disability, or anyone with additional sensory needs. There are extra trained staff on hand, and dedicated quiet areas inside the theatre should anyone need to leave their seat.
To book tickets to the relaxed performance, please visit our official access page and select 'Book Tickets' button.
