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Frozen in Concert - Eventim Apollo, London

This Winter, Senbla presents Walt Disney Animation Studios’ Frozen in Concert with composer Christophe Beck’s GRAMMY®-nominated score performed live to the film. The perfect event to get into the festive spirit, the concert is to take place just ahead of Christmas at London’s Eventim Apollo, on 21st December.

The story follows the fearless optimist, Princess Anna, who sets off on an epic journey – teaming up with rugged mountain man, Kristoff, and his loyal reindeer Sven – to find her sister Elsa, whose icy powers have trapped the kingdom of Arendelle in eternal winter.

Encountering Everest-like conditions, mystical trolls, and a hilarious snowman named Olaf, Anna and Kristoff battle the elements in a race to save the kingdom.

Voices include Kristen Bell (Anna), Jonathan Groff (Kristoff), Idina Menzel (Elsa), Josh Gad (Olaf), Santino Fontana (Hans), Alan Tudyk (Duke of Weselton). The film received the Academy® Award for Best Animated Feature.

Planning Your Visit

How long is Frozen in Concert?

The total running time is approximately 108 minutes plus one 25 minute interval.


Is Frozen in Concert suitable for children?

Frozen in Concert is not permitted for children under the age of 3.
All guests under the age of 14 must be accompanied by an adult aged 18 or over.
Guests of all ages require a ticket.


When is Frozen in Concert playing in London?

Sunday, 21 December 2025 at 3.30pm


When will I get my tickets to Frozen in Concert in London?

All tickets will be sent by email 14 days before the concert.

You can either print a paper copy of the tickets at home and bring them with you or you can present the tickets on your mobile device when you arrive at the venue. Please make sure your device is charged, and you can successfully open your ticket email attachment before you arrive at the venue.

If you have not received your tickets 48 hours prior to the performance, please call our Guest Services team on 0800 640 8101.


How do I get to the Eventim Apollo in London?

The address is Queen Caroline Street, Hammersmith, London, W6 9QH, UK.The closest tube station is Hammersmith, served by the Piccadilly, District, and Hammersmith & City lines.


Eventim Apollo accessibility

For any accessibility questions, please visit the Eventim Apollo website.

How long is Frozen in Concert?

The total running time is approximately 108 minutes plus one 25 minute interval.


Is Frozen in Concert suitable for children?

Frozen in Concert is not permitted for children under the age of 3.
All guests under the age of 14 must be accompanied by an adult aged 18 or over.
Guests of all ages require a ticket.


When is Frozen in Concert playing in London?

Sunday, 21 December 2025 at 3.30pm


When will I get my tickets to Frozen in Concert in London?

All tickets will be sent by email 14 days before the concert.

You can either print a paper copy of the tickets at home and bring them with you or you can present the tickets on your mobile device when you arrive at the venue. Please make sure your device is charged, and you can successfully open your ticket email attachment before you arrive at the venue.

If you have not received your tickets 48 hours prior to the performance, please call our Guest Services team on 0800 640 8101.


How do I get to the Eventim Apollo in London?

The address is Queen Caroline Street, Hammersmith, London, W6 9QH, UK.The closest tube station is Hammersmith, served by the Piccadilly, District, and Hammersmith & City lines.


Eventim Apollo accessibility

For any accessibility questions, please visit the Eventim Apollo website.

What are the performance times?

Sunday, 21 December 2025 at 3.30pm


How long is the performance?

Total running time is approximately 108 minutes plus one 25 minute interval.


Is the performance suitable for children?

Guests of all ages require a ticket.
Children under the age of 3 are not permitted. All guests under the age of 14 must be accompanied by an adult aged 18 or over.


Does the performance have special effects?

This film may include flashing images.


Can I record the performance?

The unauthorised use of cameras, audio and video equipment is not permitted.

How do I get there?

To plan your journey by public transport visit Transport for London.


By underground and train

The nearest tube station is Hammersmith (Piccadilly, District, and Hammersmith & City lines). It is wheelchair accessible and located within the Broadway Shopping Centre, directly opposite Eventim Apollo.


By bus

To reach Eventim Apollo by bus, use numbers 9, 10, 27, 33, 419, 72, H91, 190, 211, 220, 267, 283, 295 and 391. Hammersmith bus station is wheelchair accessible.


By car

Eventim Apollo does not have any parking spaces. Parking in the surrounding residential areas is discouraged due to high rates of car theft. For information regarding Blue Badge holders' parking, please visit LB Hammersmith & Fulham website.

Once you have purchased your tickets online or via Guest Services you will receive a confirmation email.

When will I receive my tickets?

All tickets will be sent by email 14 days before the concert.


You can either print a paper copy of the tickets at home and bring them with you or you can present the tickets on your mobile device when you arrive at the venue. Please make sure your device is charged, and you can successfully open your ticket email attachment before you arrive at the venue.


If you have not received your tickets 48 hours prior to the performance please call our Guest Services team on 0800 640 8101.

Find the answers you need on our comprehensive help page.

Please visit the Eventim Apollo Accessibility webpage for details or call our Guest Services team who can provide contact details

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