What are the performance times?

Tuesday - 7:30pm
Wednesday - 2:30pm and 7:30pm
Thursday - 7:30pm
Friday - 7:30pm
Saturday - 2:30pm and 7:30pm
Sunday - 2:30pm

How long is the show?

Beauty and the Beast is approximately 2.5 hours long, including a 15-minute interval. We advise arriving at least 30 minutes before the performance is due to start.

Does the show use any special effects?

Beauty and the Beast contains theatrical smoke and fog effects, video projection as well as strobe lighting during parts of the show.

Is there a minimum age requirement to attend the show?

Beauty and the Beast is recommended for a general audience. We recommend the production for ages 6 and up. Children under the age of 3 will not be admitted into the theatre. All persons aged 16 or under must be accompanied by an adult and may not sit on their own within the auditorium. All persons entering the theatre, regardless of age, must have a valid ticket.

What should I wear?

There is no dress code at the theatre. For all performances, attire should be comfortable and appropriate for the occasion.

Is official show merchandise available to purchase?

Merchandise is available to purchase before and after the show, and during the interval across a number of locations inside the theatre. Our merchandise kiosks accept payment by card only.

Sunderland Empire

Sunderland, SR1 3EX

Birmingham Hippodrome

Birmingham, B5 4TB

Manchester Palace

Manchester, M1 6FT

London Palladium

London, W1F 7TF

Bord Gáis Energy Theatre

Dublin, D02 PA03

Covid Entry requirements

In advance of your visit, please take a moment to familiarise yourself with your chosen venue’s entry requirements that have been put in place for your safety and well-being.

Information for Sunderland can be found on the Sunderland Empire website.

Information for Birmingham can be found on the Birmingham Hippodrome website.

Information for Manchester can be found on the Manchester Palace website.

Can I book concessions?

Guests aged 16 or under must be seated next to an accompanying adult. Children under the age of 3 cannot be admitted into the theatre.

When will I receive my tickets?

All tickets are Print at Home – tickets will be emailed approximately 14 days prior to the performance.

If you haven't received or have misplaced your tickets on the day of the performance, please go to the box office to collect replacements. Your original tickets will then be voided.

Booking Fees

A transaction fee of £3.65 applies to all bookings.

Find the answers you need on our comprehensive help page.

How do I find out more information on accessibility in the touring venues?

Sunderland Empire

Birmingham Hippodrome

Manchester Palace Theatre

London Palladium

Bord Gáis Energy Theatre, Dublin