How do I get to the theatre?

To plan your journey by public transport visit Transport for London.

By underground and train

Train: Charing Cross (approx. 550m)

Underground: Leicester Square (approx. 300m), Tottenham Court Road (approx. 400m)

By bus

To reach the theatre by bus, use numbers 3, 6, 9, 12, 13, 14, 15, 19, 22, 23, 38, 88, 94, 139, 159, 453

By car

Parking: If you're driving into the West End to see the show, take advantage of the Q-Park Theatreland Parking Scheme saving you 50% off car parking for up to 24 hours. Present your Q-Park car park ticket for validation at our box office to qualify. Please note the discount does not apply to the pre-booking service. For full terms and conditions, participating car parks and locations visit Q-Park.

Alternatively, there is also parking available at Meters at Soho Square (approx 200m), Master Park at China Town and Poland Street and NCP at Brewer Street.

The Prince Edward Theatre in London’s Soho is owned and operated by Delfont Mackintosh Theatres.

Will there be security at the theatre?

Your security is of the utmost importance to us. To make sure your visit is as safe as possible, enhanced security measures are currently in place at the theatre. As a result, it may take longer to get into the building. We therefore recommend you arrive in plenty of time to enable us to conduct bag checks. We strongly advise that you do not bring large bags to the theatre. Cloakroom facilities are available for coats and umbrellas, but we are unable to accept large bags and luggage.

Covid Entry Requirements:

In advance of your visit, please take a moment to familiarise yourself with Delfont Mackintosh Theatre’s entry requirements that have been put in place for your safety and wellbeing.
All info can be found on the Delfont Mackintosh Theatres website.

When will I receive my tickets?

Your Print at Home tickets will be emailed to you 14 days prior to the performance date.

If you haven't received or have misplaced your tickets on the day of the performance, please go to the box office to collect replacements. Your original tickets will then be voided.

Find the answers you need on our comprehensive help page.

What are the performance times?

Monday 7:30pm
Tuesday No Performance
Wednesday 7:00pm
Thursday 2:30pm and 7:30pm
Friday 7:30pm
Saturday 2:30pm and 7:30pm
Sunday 2:30pm

How long is the performance?

The performance is approximately 2 hours and 50 minutes, including one interval.

Is the performance suitable for children?

Mary Poppins is recommended for a general audience. Children under the age of 16 must be accompanied by and sat next to a ticketholder who is at least 18 years old. Children under the age of 5 will not be admitted. Latecomers may not be admitted until a suitable break in the performance. You may not bring food or drink purchased elsewhere. Everyone, regardless of age, must have their own ticket to enter the theatre.

Does the performance have special effects?

Mary Poppins contains theatrical smoke and fog effects, pyrotechnics, strobe lighting and loud noises. Mary Poppins is recommended for a general audience.

Can I record the performance?

The use of camera and sound recording equipment is strictly prohibited.

How do I find out about access facilities at the theatre?

Full details of all access facilities can be found on the Prince Edward Theatre Website
If you have any specific requirements or questions please call 0344 482 5137 or email access@delfontmackintosh.co.uk

Are there facilities for people with visual impairments?

Mary Poppins regularly schedules audio described performances for guests with visual impairments in association with Vocal Eyes.

Audio description in theatre is a live verbal commentary on the visual elements of a production, delivered as a performance unfolds, through a discreet headset.

Guide Dogs are welcome in an auditorium or can alternatively be left in the care of the theatre staff. If you intend to bring a guide dog, please advise at the time of booking.